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Welcome to the WTC Health Program Provider Portal

Please Note: Microsoft Internet Explorer is no longer supported by this site or Microsoft. Please use a current version of Microsoft Edge, Google Chrome or Mozilla Firefox instead.

First-time users please register by utilizing the Provider Registration option from the Self Service Tools section of this page.

If you have any concerns, please email support.information@healthsmart.com Hours: 8am – 5pm EST M-F

This portal is designed to provide you with up-to-date claims status information related to the WTC Responder population that you serve.

Use the Provider portal to:
  • Review WTC Responder Eligibility
  • Review WTC Responder Claims
  • Review the WTC Provider FAQ
Please Note: This portal is for Providers Only.
  • Members Contact: (888) 982-4748
  • Claims Questions: (877) 813-6366
  • Registration and Technical Issues: (800) 638-0968
  • Electronic Claims Submission: EDI Payor ID 31172
  • Paper Claims Submission: WTC Claims Administration, PO Box 11064, Charleston, WV 25339


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