Login

Welcome to the WTC Health Program Provider Portal

Please Note: Microsoft Internet Explorer is no longer supported by this site or Microsoft. Please use a current version of Microsoft Edge, Google Chrome or Mozilla Firefox instead.

First-time users, please register by utilizing the Provider Registration option from the Self Service Tools section of this page.

If you have any concerns, please email support.information@healthsmart.com Hours: 8am – 5pm ET M-F

Self Service Tools

Provider Registration I need my username Password not working Unlock my account

This portal is designed to provide you with up-to-date claims and eligibility status information related to the WTC Responder and Survivor population that you serve.

Use the Provider portal to:
  • Review WTC Responder and Survivor Eligibility
  • Review WTC Responder and Survivor Claims
  • Review the WTC Provider Resources
Please Note: This portal is for Providers Only.
  • Members Contact: (888) 982-4748
  • Claims Questions: (877) 813-6366
  • Registration and Technical Issues: (800) 638-0968
  • Electronic Claims Submission: EDI Payor ID 31172
  • Paper Claims Submission: WTC Claims Administration, PO Box 11064, Charleston, WV 25339
© 2023. HealthSmart. All rights reserved.