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Welcome to the WTC Health Program Provider Portal

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First-time users, please register by utilizing the Provider Registration option from the Self Service Tools section of this page.

If you have any concerns, please email support.information@healthsmart.com Hours: 8am – 5pm ET M-F

Self Service Tools

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This portal is designed to provide you with up-to-date claims and eligibility status information related to the WTC Responder and Survivor population that you serve.

Use the Provider portal to:
  • Review WTC Responder and Survivor Eligibility
  • Review WTC Responder and Survivor Claims
  • Review the WTC Provider Resources
Please Note: This portal is for Providers Only.
  • Members Contact: (888) 982-4748
  • Claims Questions: (877) 813-6366
  • Registration and Technical Issues: (800) 638-0968
  • Electronic Claims Submission: EDI Payor ID 31172
  • Paper Claims Submission: WTC Claims Administration, PO Box 11064, Charleston, WV 25339
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