Welcome to the WTC Health Program Provider Portal
Please Note: Microsoft Internet Explorer is no longer supported by this site or Microsoft. Please use a current version of Microsoft Edge, Google Chrome or Mozilla Firefox instead.
First-time users please register by utilizing the Provider Registration option from the Self Service Tools section of this page.
If you have any concerns, please email support.information@healthsmart.com Hours: 8am – 5pm EST M-F
This portal is designed to provide you with up-to-date claims status information related to the WTC Responder population that you serve.
Use the Provider portal to:
- Review WTC Responder Eligibility
- Review WTC Responder Claims
- Review the WTC Provider FAQ
Please Note: This portal is for Providers Only.
- Members Contact: (888) 982-4748
- Claims Questions: (877) 813-6366
- Registration and Technical Issues: (800) 638-0968
- Electronic Claims Submission: EDI Payor ID 31172
- Paper Claims Submission: WTC Claims Administration, PO Box 11064, Charleston, WV 25339
